Senior Product Manager | Builder | 10+ Years Across SaaS, Consulting & Startups

I'm a Senior Product Manager with 10+ years of experience across Big 4 consulting, global agency operations, entrepreneurship, and growth-stage SaaS — and I sit at the intersection of technical depth and customer empathy in a way most PMs don't.

I can walk out of a user interview, translate pain points into a prioritized roadmap, and then sit down with an engineering team to hash out architecture decisions — without needing anyone to translate for me. That's always been my edge.

My career has spanned EY (where I led HR platform products across 5+ M&A engagements), Omnicom (where I directed a global shared services transformation), a stint as a solo PM/founder (where I built a full-stack property management app from zero), and most recently Countable — a B2B/B2B2C SaaS startup where I owned 3 core products, shipped an AI/ML-powered MVP in under 3 months, and at times served as the de facto VP of Product.

I thrive in fast-moving environments where I have real ownership, can push back constructively, and work with teammates who believe we do better together than alone.

Key Accomplishments:

• Shipped AI/ML-powered beta MVP in under 3 months — defined the workflow, ensured output accuracy, and integrated two third-party APIs
• Drove ~15% feature adoption increase by owning roadmap for 3 core SaaS products aligned to top user pain points
• Increased client retention ~10% by translating client feedback into prioritized product decisions
• Created and executed go-to-market strategy that increased MRR ~20% through upsells and feature add-ons
• Redesigned user onboarding flow, increasing completion rate ~20% through streamlined multi-step UX
• Built a full-stack MVP (React, Node.js, Express) from scratch as a solo founder, validated with a 100+ property firm
• Led enterprise SSO (OpenID Connect) implementation and designed role-based access controls for enterprise clients